Customers don’t matter to Pick n Pay!

I am very disappointed in the service I received at Pick n Pay. I went there to buy groceries and with a trolley full of groceries, ready to pay- I was not permitted to do so.

The reason for this is that they were closed. They close at 20:00 and this was less than 10 minutes later. No announcements alerting me to make my way to the till- nothing. I was already inside the store!

As if that isn’t terrible enough- they had literally switched off lights and basically locked us inside the shop!

Zero remorse was shown- they merely started repacking the meat because that’s all they care about; saving their products. Zero concern for my wasted time and efforts. The employees were even laughing when we were leaving inconvenienced and empty handed.

This is unacceptable and totally unprofessional! What a waste of my time and energy.