SM
Samantha M

1 reviews | Active since Nov 2012

07 Aug 2016, 16:41

Customers don't exist

<p>Pick N Pay at the Buzz shopping centre was my last choice for last miunte shopping. Got my goods. spoke to Teller 1 was ignored. Then my gift card wouldn't work for payment. Called a manager who said it was a probelm with the till and said to try another till. Teller 2 same thing happened. Asked her to call manager. She literally rolled her eyes at me. Manager comes. Goes to check gift card out. Comes back, very slowly. Says there is a problemw ith the card. I asked him what would happen if I had no cash. Was ignored. No apology.</p> <p>Seems like the Buzz Pick n Pay has too many customers</p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply08 Aug 2016, 08:33
Official

Dear Samantha

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***