LS
Lynne S

1 reviews | Active since Mar 2020

08 Nov 2017, 08:13

*** never get back to me, even before

Hi PnP,

I had received a R50 voucher that didn't work last two weeks despite this sms that I got:

Smart Shopper, there was a printing error with the R50 voucher end date. Please note the voucher expires on 5 Nov & NOT 29 Oct as stated. T&C STOP to opt out

The shop and the call center agent Nozipho would sort it out, yet did nothing. Please see attached voucher and credit my Smart Shopper card please.

0
Replies (1)
Pick n Pay
Pick n Pay's reply08 Nov 2017, 11:07
Official

Good day Lynne,

Thank you for taking the time to write to us.

Kindly accept our apologies for the lack of service received.

Please note that I have escalated to have the R50 credited to your card as points and will revert with feedback shortly.

Kind Regards

Anwar Mooideen