FI
Feroza I
1 reviews | Active since Feb 2018
04 Jul 2020, 10:41
Customer service sucks
I ordered items online for a collection. Only to find out that all the items were spoiled. At the collection point by ottery hypermarket the employees refused to replace all the items. They take your money then tell you that they not part of online shopping. How disgusting is that to tell your customer we can't help and take their money. Pick n pay you should have yourselves checked out. Customer service sucks. You expect people to eat spoiled food... What planet are you from
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Feroza I's updateReviewer Update
06 Jul 2020, 12:47Pick n pay still sucks... I had to contact the store to find out my order was delivered only to be on the line for an hour. Supposedly the store was not picking up their phones. Got a hold of the manager but apparently also doesn't know if the items is ready for collection... This is such an inconvenience and worst pick n pay experience ever. I specifically asked the items to be ready early morning as it will be collected by a elderly person.... So much for customer service
FI
Feroza I's update06 Jul 2020, 12:47
Reviewer Update
Pick n pay still sucks... I had to contact the store to find out my order was delivered only to be on the line for an hour. Supposedly the store was not picking up their phones. Got a hold of the manager but apparently also doesn't know if the items is ready for collection... This is such an inconvenience and worst pick n pay experience ever. I specifically asked the items to be ready early morning as it will be collected by a elderly person.... So much for customer service