TO
Theodore O
1 reviews | Active since Nov 2020
21 Jan 2021, 08:35
Customer service sucks
So as you all know I have complained about the fly in the meat last month 17 Dec 2020 and after a couple of thousands emails to pick n pay which is very frustrating a guy from the butcher phone me last week Thursday to tell me his going to phone me this week to let me know when I can pick up the apology gift it's again Thursday now and I am still awaiting that phone call I'm just so off pick n pay right now customer service sucks and I've been shopping there for years
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Replies (1)TO
I would just like to say thank you to Greg and Francois from Pick and Pay Tokai for the exceptional work on sorting my complaint out that I had since last month If more staff was so eager to solve problems and respond so quickly to my complaint then it would be so easier thank you once again I hope you guys resolve the problem
Theodore O's updateReviewer Update
22 Jan 2021, 16:10I would just like to say thank you to Greg and Francois from Pick and Pay Tokai for the exceptional work on sorting my complaint out that I had since last month If more staff was so eager to solve problems and respond so quickly to my complaint then it would be so easier thank you once again I hope you guys resolve the problem
TO
Theodore O's update22 Jan 2021, 16:10
Reviewer Update
I would just like to say thank you to Greg and Francois from Pick and Pay Tokai for the exceptional work on sorting my complaint out that I had since last month If more staff was so eager to solve problems and respond so quickly to my complaint then it would be so easier thank you once again I hope you guys resolve the problem