Customer Service is Absent and Promos are falsely advertised apparently!

After their nice christmas special of collecting five rands for their christmas cards, we wanted to collect our last few as it only expires on 30 December. Yesterdy 27 Dec we were rudely refused by a pick n pay, me being a loyal smartshopper and always supporting pick n pay besides the poor customer service, the prices and deals are always great, now they refuse us their promotions? Why should I keep spending between R24 000 to R40 000 there every year if I am treated like a dog by their staff and their deals arent even met, I am disgusted and I realise why stock has fallen by 1000 since 2016

You get greeted there with a rude "smart shoppa?" by a lady in fat red lipstick and eyelashes stuck to her eyebrows (so fancy they are too good for the customer) and when you say "Hi, how are you", the lady will reply "Plasticky?!"

I'm sorry your prices are not worth your poor service at Waterfall Mall and the BP nearby, I am disgusted, after years and years of support, I think I'll start supporting local "Boere" businesa although it would be way more expensive for homemade products, at least it will be a very nice lady helping me

Your customer service lacks!!!!!! Your staff look lazy and like every single breath is effort, ques of 3 to 4 people take foreeeever and promos not being met, your prices are not worth the stroke I am going to get in your stores!!!!