CUSTOMER SERVICE GOES A LONG WAY

<p>I am a mother to a 2 year old and I recently visited Pick n Pay Wonderpark,I used the express till to pay and I was told to pack my own groceries because they don't pack groceries at the express till,I was so hurt because while I'm busy packing anything could have happened to my child I mean it's not safe at the shopping malls these days and kids are kidnapped everyday in South Africa and kids are ever reported missing.You turn for a second and your child is gone and you can not even replace a child.</p> <p>I was told that it's pick n pay rules, whoever came with that rule I hope he or she is not a parent,I will never set my foot at Pick n Pay I know it won't make a difference to them but rather my child be safe than sorry because I was busy packing groceries at Pick n Pay when they can afford to hire packers.</p>