cM
christelle M
1 reviews | Active since Jun 2016
31 May 2021, 12:08
**** customer service
I have been struggling for 6 weeks for pick n pay to fix my tumbledryer which is under warranty I am getting fed up now struggling for customer service worst company in South Africa. After 6 weeks I am now sick and tired of waiting of waiting for you to do your job I want a new tumbledryer within 24hours delivered to my house or I am taking this Tumbledryer to my nearest pick n pay and demanding my money
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Replies (3)cM
christelle M's updateReviewer Update
04 Jun 2021, 15:09I will be returning my machine on monday just because your employee Farouk Dindar swore at me saying they were at my house 3 times they were never at my house not once. The machine will be delivered at Pick en Pay Secunda your Klerksdorp employees have absolutely no manners or customer service etiquette. He does not even answer emails claiming he is not at work but he answers me from his work email.
cM
christelle M's update04 Jun 2021, 15:09
Reviewer Update
I will be returning my machine on monday just because your employee Farouk Dindar swore at me saying they were at my house 3 times they were never at my house not once. The machine will be delivered at Pick en Pay Secunda your Klerksdorp employees have absolutely no manners or customer service etiquette. He does not even answer emails claiming he is not at work but he answers me from his work email.
cM
christelle M's updateReviewer Update
05 Jun 2021, 08:36Best of all I am happy to return this machine because as he stated as the manager of the klerksdorp branch he doesnt need my ****ing business. Why because I can prove to you how you are lying and not doing your job thats why.
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christelle M's update05 Jun 2021, 08:36
Reviewer Update
Best of all I am happy to return this machine because as he stated as the manager of the klerksdorp branch he doesnt need my ****ing business. Why because I can prove to you how you are lying and not doing your job thats why.
Pick n Pay's replyOfficial
09 Jun 2021, 11:09Good Day Christelle,
Thank you for the reply, please note our management team has been aware of this situation.
Thank you for the reply, please note our management team has been aware of this situation.
Pick n Pay's reply09 Jun 2021, 11:09
Official
Good Day Christelle,
Thank you for the reply, please note our management team has been aware of this situation.
Thank you for the reply, please note our management team has been aware of this situation.