Customer service

I wenr to pnp canal walk today to withdraw money at the till.. My card was cloned at a atm a month ago amlnd im scared to withdraw money at a atm.. The service i received was so terrible.. One of the employees told me this is not a atm.. By the time i wanted to confront her she was gone.. Her name is Tarah.. I hope u guys do something about this.. If i dont receive any feedback im calling pnp canal walk.. Please teach your employees to shut up if they still want to have a job and to treat us customers with respect.. Il slap her next time i see her