ML
Mitchell L
1 reviews | Active since Feb 2025
14 Sept 2026, 09:04
Customer service bull****
What Absolute **** service at the steeldale pick n pay yet again with the cashier's that have no customer relations at all with absolutely disrespect with everything you want to if you don't move faster for them they demand you move faster and then if you want to draw money they have the nerve to tell you that they dont have money I the till which as a restaurant and hotel manager I know for a fact that there is a float that's should concest of at least 500 rand or more to give our change if needed
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Pick n Pay's replyOfficial
18 Sept 2026, 08:04Hi Mitchell
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
Kindly forward us your contact number & email address to enable us to log this complaint with our Management Team for investigation.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7
Call us on : ***
Email us on: ***
Operating Times: Monday- Sunday & public holidays: 08:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,
The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
Kindly forward us your contact number & email address to enable us to log this complaint with our Management Team for investigation.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7
Call us on : ***
Email us on: ***
Operating Times: Monday- Sunday & public holidays: 08:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply18 Sept 2026, 08:04
Official
Hi Mitchell
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
Kindly forward us your contact number & email address to enable us to log this complaint with our Management Team for investigation.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7
Call us on : ***
Email us on: ***
Operating Times: Monday- Sunday & public holidays: 08:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,
The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
Kindly forward us your contact number & email address to enable us to log this complaint with our Management Team for investigation.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7
Call us on : ***
Email us on: ***
Operating Times: Monday- Sunday & public holidays: 08:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,
The Pick n Pay Team