Customer Service

Went to the store on the 1st Sept 2024 for some shopping as I was paying requested if I could use my smart shopper card point Bukeka Hazel Dike told me I cant as its not showing that I have in my card but after done scanning everything it showed I have some credit available ...the service in CHRIS HANI MALL picknpay is not acceptable she didnt even greet me .....Customer service 🚮