customer service

I have a P P voucher card for points-<br> 1/ no wipes at the entry point for trolley wipes-told manager for last one year<br> staff tells me this is umtata not cape town<br> 2/bread slicer has blades missing and blunt so P P bread comes out damaged-told manager last year but has ''deaf ears''<br> 3/staff do not know basic maths-cannot calculate how to work out customer benefits when the item price is not the same as till price i,e P P guarantees clients they will give us item at a discount if shelve price not same as till price but staff do not know how to do it -staff ran around looking for calculator wasting time<br> Manager there has deaf ears and poor memory makes premises to sort out problems but does not<br>