PH
PRECIOUS H
1 reviews | Active since Feb 2015
24 Feb 2015, 10:48
CUSTOMER (S)CARE SERVICE
I bought a fanta 500ml buddy at pick pay, led by assumption that it is pick n pay, I didn't check the expiry date. To my shock when i got back to the office, i shared same with my colleague and.... what a bitter sweet taste. The smell was pungent and she then check the expiry date only to discover that indeed it had expired. We took the drink back and all they did was give us our money back. What was R10,00 compared to ones health..... We have been suffering from diarrhea since last night and when they were advised, they told us to go to the GP for consultation as they require doctors certificates for proof..... REALLY???
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Replies (1)Pick n Pay's replyOfficial
02 Mar 2015, 15:09Hello PRESHH,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the product that was expired.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the product that was expired.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply02 Mar 2015, 15:09
Official
Hello PRESHH,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the product that was expired.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the product that was expired.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
