1 reviews | Active since Mar 2014

05 Jun 2018, 19:00

Customer *******

PnP Clearwater is not transparent and is ripping customers off. I bought lamb meat for R312 on Saturday. On top they place nice full cuts and underneath it's chops only so customers will buy lamb chops without realising due to the way they are packaging it. They should not hide chops if they are selling chops so that customers know exactly what they are buying.

0
Replies (1)
Pick n Pay
Pick n Pay's reply06 Jun 2018, 10:04
Official

Good day Luyanda,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas

Best regards,