Customer Complaint

On the 29th April 2025 i visited Pick n Pay Fourways crossing Liquor. I bought few drinks there with friends and as we left the shop one of the guy i was going with was apprehended by security officer from the shop allegedly for theft. I thought the guy knew him only to find out when i went to the store and they explained the story to him. The guy was questioned and i asked at the store what he took they said he took a JW Double black bottle and i offered to pay on a condition that I'm buying the bottle. The guy did tell them he didn't take the bottle out of the shop, he was just tempted to take it at first but never stole it. They then advised the bottle was not found on him. I then further asked that they check the footages from inside till he was apprehended and it appeared very clear that he had no bottle that he took out or exchanged with anyone. I went back to the store over a week ago and one staff member told me the bottle was recovered inside the store and was taken by management. I went to management to ask for my refund or the bottle as i already paid for it and they didn't pay me or give me the bottle. So all I'm asking for is my of R670 that i paid or given my bottle.