NV
Naas V
1 reviews | Active since Feb 2013
11 Jul 2019, 17:53
Customer Care Line don't care.
Refer my phonecall to your Customer Care Line at 16:28 on 11 July 2019. Your agents at the care line do not care if a branch gives poor customer service. An item specifically advertised in a brochure was not available. The excuse for not having banana bread was that the bananas were not ripe. REALLY??? Nowhere? Naas Viljoen.
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Pick n Pay's replyOfficial
12 Jul 2019, 10:07Good day Naas ,
Thank you for choosing Pick n Pay and taking the time to write Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply12 Jul 2019, 10:07
Official
Good day Naas ,
Thank you for choosing Pick n Pay and taking the time to write Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team