1 reviews | Active since Jul 2010
Customer Abuse
<p>On the 20th I went to do my monthly grocessary shopping at the Pick nPay in Meadowlands Meadowpoint. As i was shopping I had three male Pick n Pay male staff follow me into the eiles. This made me feel very uncofortable. As I was shopping, the would walk pass me and look at my trolley. When I got to the Cereal eile, the two went off and the one guy asked me if I had a Smartshopper, I said yes, and he shrugged at me. As I went to the Laundry area looking for washing powder, the other guy showed up and asked me the same question and I gave the same response. As I walked of the third guy showed up and asked me the same question and i asked him why are they following and asking the same question. He responded that they would like for me to use their smart shopper cards and split my grocessaries. I got annoyed. As i walked off, i could hear them behind me calling me names and insulting that I think i am better. I decided to stop shopping feeling angry and pay and leave. After paying, one of them approached me, and requested if I could give them my brand match voucher. I declined and walked off. The security at the door just looked at him and lamented sorry bafo not today. I realised that this is the usual treatment customers are put through. Mind that this is ********** behaviour by Pick nPay staff.</p>
Good day Phila,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Phila,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
