SG
Shaun G
1 reviews | Active since Aug 2016
18 Feb 2020, 10:44
cust care PnP (kliptown) Portia
i had the privilege to be assisted by one of the store managers (Portia) at the Kliptown pick n pay and i must say when they say over and above the call of duty this Portia has broken that boundaries. she really went beyond the call of duty to assist me with my query but was always just pushed back by their own suppliers. this lady called around and advised me where to find the product that i was looking for even had the stores reserve stock for me.
she is really a customer care custodian.
well done Miss Portia... wish you peers can learn from your example
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Replies (1)Pick n Pay's replyOfficial
18 Feb 2020, 14:00 Good day Shaun Goodman, Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. We would like to thank you for your positive feedback, we have shared this with our team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Pick n Pay's reply18 Feb 2020, 14:00
Official
Good day Shaun Goodman, Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. We would like to thank you for your positive feedback, we have shared this with our team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
