cA
cherilee A
1 reviews | Active since Nov 2015
29 Mar 2020, 11:06
Creatures in my sugar
I bought 2 packs of sugar at pick n pay local in retreat only to realise when I opened the sugar (pick n pay brand) the sugar had these small little brown creatures in it which I believe is called weevils. My husband took the sugar back which was then replaced and he still had to pay extra cause they didn't have the pick n pay brand in stock .today I see the little creatures got into my groceries which were open ,my weetbix , jungle oats ,rice and my other sugar . What do I do now cause this has costed me to unpack my entire grocery cupboard , spray it out to make sure it doesn't spoil any of my other food items
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Replies (2)
Pick n Pay's replyOfficial
29 Mar 2020, 13:37Hi Cherilee,
Thank you for taking the time to write to us and for choosing Pick n Pay.
Please accept our sincere apologies for the inconveniences caused to you.
Kindly return the unsatisfactory product to the store with your till slip to be assisted further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for taking the time to write to us and for choosing Pick n Pay.
Please accept our sincere apologies for the inconveniences caused to you.
Kindly return the unsatisfactory product to the store with your till slip to be assisted further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply29 Mar 2020, 13:37
Official
Hi Cherilee,
Thank you for taking the time to write to us and for choosing Pick n Pay.
Please accept our sincere apologies for the inconveniences caused to you.
Kindly return the unsatisfactory product to the store with your till slip to be assisted further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for taking the time to write to us and for choosing Pick n Pay.
Please accept our sincere apologies for the inconveniences caused to you.
Kindly return the unsatisfactory product to the store with your till slip to be assisted further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
cA
cherilee A's updateReviewer Update
29 Mar 2020, 14:20Have you perhaps read my review ? I have returned it and had to pay extra to get selati sugar case the pick n pay brand was sold out. The problem your sugar caused is greater because it messed up my other food items which had to be thrown away .
cA
cherilee A's update29 Mar 2020, 14:20
Reviewer Update
Have you perhaps read my review ? I have returned it and had to pay extra to get selati sugar case the pick n pay brand was sold out. The problem your sugar caused is greater because it messed up my other food items which had to be thrown away .