****py service
I placed an order online and in the day of delivery one bin was missing. I have made multiple contacts with PNP but it looks like no one cares. I am the one that always initiate communication with them.
One other thing PNP deducted more than what I was invoiced... PicknPay does not take their customers seriously.
Do I now have to spend money i dont have to buy the the goods not delivered.
Good day Mapitsi,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the unfortunate Online Shopping experience.
We are addressing your complaint with our Online manager and will revert with feedback.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Anwar Mooideen
Good day Mapitsi,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the unfortunate Online Shopping experience.
We are addressing your complaint with our Online manager and will revert with feedback.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Anwar Mooideen