gM
gertrude M
1 reviews | Active since Nov 2014
13 Nov 2018, 16:01
**** Service
The PnP in Mega City has the worst customer service ever and the manager does nothing about it even if you complain. I currently stay in Lichtenburg and I do my shopping in Mahikeng and I prefer PnP. The cashiers in Mega City do not pack groceries in bags for customers. I have been told that they are not packers but rather cashiers or that I have hands and I can do it myself. I am fed up with this service. All other PnP that I have shopped at are packing for clients, why is this one not doing it?
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Pick n Pay's replyOfficial
27 Dec 2018, 11:13Good day Gertrude,
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We have been advised by our regional team that your complaint has been addressed with store management and all relevant parties involved.
Please feel free to email us at *** should you need any further assistance. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We have been advised by our regional team that your complaint has been addressed with store management and all relevant parties involved.
Please feel free to email us at *** should you need any further assistance. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply27 Dec 2018, 11:13
Official
Good day Gertrude,
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We have been advised by our regional team that your complaint has been addressed with store management and all relevant parties involved.
Please feel free to email us at *** should you need any further assistance. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay and taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We have been advised by our regional team that your complaint has been addressed with store management and all relevant parties involved.
Please feel free to email us at *** should you need any further assistance. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,