1 reviews | Active since Mar 2009

15 Jun 2020, 13:32

Covid19 is real protect your customers

I had a query with Pick n Pay Langebaan regarding hygiene and covid19.The owner told me that each store follow their own protocol.At Plumstead they make sure your trolley basket and handle are sprayed.When i requested my trolley to be sprayed he the owner said they don't do it as his shop are clean and the baskets gets washed once a day.Really so if somebody with covid touches that basket and then i use it I wonder what will happen.Covid is real Mr.Owner of Pick n Pay Langebaan.There is a lot of elderly people shoppinh at your shop be extra vigilant for covid 19.And please don't ask you Manager to phone me and apologise I want you to ph me and apologise or is that not in your job description????

0
Replies (1)
Pick n Pay
Pick n Pay's reply15 Jun 2020, 17:31
Official
Good day Shiraaz, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  We appreciate your patience and understanding at this very difficult time.   Kind regards,
The Pick n Pay Team