COVID -19 Failures
I am sharing this complaint with everyone to make them aware what risk this retailer is placing our kids lives at risk. My son works for the Pick' n Pay Distribution Centre in Longmeadow and the company has not provided with PPE or safety gears. The majority of the people that work here reside in the Alexandra area and we know that they already have reported the COVID-19 in that area. I do not understand how can a large corporate company like that not take their health and safety seriously. I am going to address this on all social media platforms and with relevant government institution. Pick n Pay please save our people. Treat them like they provide essential services instead of people that dont matter.
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Pick n Pay's replyOfficial
02 Apr 2020, 07:21Hi Tshepo,
Thank you for taking the time to address your concerns with us.
To help combat the spread of Coronavirus, we have put in place a number of safety measures including: · Advising our customers and staff on effective hygiene measures including frequent and proper hand washing. · Making hand sanitiser more available for customers and staff in our stores. · Devoting more time and resources to make the cleaning regimes in our stores even more rigorous, including sanitizing all till points throughout the day. · Sanitizing trolley wipes will continue to be available at store entrances, and trolleys frequently deep cleaned and sanitised. · Our self-service and open fresh departments, such as bakery items, will be temporarily pre-packaged and a staff member will be available to serve customers. · Working closely with shopping centre landlords to ensure they put additional hygiene measures in place. Our policies are guided by authoritative scientific experts including the World Health Organisation (WHO), the National Institute of Communicable Diseases (NICD) and the South African Ministry of Health.
Please click on this link for more information.>>https://www.pnp.co.za/coronavirus/faqs
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
To help combat the spread of Coronavirus, we have put in place a number of safety measures including: · Advising our customers and staff on effective hygiene measures including frequent and proper hand washing. · Making hand sanitiser more available for customers and staff in our stores. · Devoting more time and resources to make the cleaning regimes in our stores even more rigorous, including sanitizing all till points throughout the day. · Sanitizing trolley wipes will continue to be available at store entrances, and trolleys frequently deep cleaned and sanitised. · Our self-service and open fresh departments, such as bakery items, will be temporarily pre-packaged and a staff member will be available to serve customers. · Working closely with shopping centre landlords to ensure they put additional hygiene measures in place. Our policies are guided by authoritative scientific experts including the World Health Organisation (WHO), the National Institute of Communicable Diseases (NICD) and the South African Ministry of Health.
Please click on this link for more information.>>https://www.pnp.co.za/coronavirus/faqs
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Pick n Pay's reply02 Apr 2020, 07:21
Official
Hi Tshepo,
Thank you for taking the time to address your concerns with us.
To help combat the spread of Coronavirus, we have put in place a number of safety measures including: · Advising our customers and staff on effective hygiene measures including frequent and proper hand washing. · Making hand sanitiser more available for customers and staff in our stores. · Devoting more time and resources to make the cleaning regimes in our stores even more rigorous, including sanitizing all till points throughout the day. · Sanitizing trolley wipes will continue to be available at store entrances, and trolleys frequently deep cleaned and sanitised. · Our self-service and open fresh departments, such as bakery items, will be temporarily pre-packaged and a staff member will be available to serve customers. · Working closely with shopping centre landlords to ensure they put additional hygiene measures in place. Our policies are guided by authoritative scientific experts including the World Health Organisation (WHO), the National Institute of Communicable Diseases (NICD) and the South African Ministry of Health.
Please click on this link for more information.>>https://www.pnp.co.za/coronavirus/faqs
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
To help combat the spread of Coronavirus, we have put in place a number of safety measures including: · Advising our customers and staff on effective hygiene measures including frequent and proper hand washing. · Making hand sanitiser more available for customers and staff in our stores. · Devoting more time and resources to make the cleaning regimes in our stores even more rigorous, including sanitizing all till points throughout the day. · Sanitizing trolley wipes will continue to be available at store entrances, and trolleys frequently deep cleaned and sanitised. · Our self-service and open fresh departments, such as bakery items, will be temporarily pre-packaged and a staff member will be available to serve customers. · Working closely with shopping centre landlords to ensure they put additional hygiene measures in place. Our policies are guided by authoritative scientific experts including the World Health Organisation (WHO), the National Institute of Communicable Diseases (NICD) and the South African Ministry of Health.
Please click on this link for more information.>>https://www.pnp.co.za/coronavirus/faqs
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team