BM
Bongiwe M
1 reviews | Active since Mar 2021
02 Mar 2021, 17:16
Covid 19 adherence,
I always shop at Pick n pay Tembisa, Tembi mall. I always have a bad shopping experience there. Firstly there is no manner of controlling social distancing in that store, you can never find a cashier sanitizing their till point or show any respect to a customer. Tellers are always rude, never smiling. There are never magazines on the counters even a fresh living magazine on the shelf. Pfew!! Not happy at all
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Replies (1)
Pick n Pay's replyOfficial
03 Mar 2021, 09:40Good Morning Bongiwe,
Thank you for taking the time to address your concerns with us.
Please accept our sincerest apologies for the unfortunate customer service experience.
We view this incident in a very serious light, and we will escalate it with our management team.
And will be in touch soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our sincerest apologies for the unfortunate customer service experience.
We view this incident in a very serious light, and we will escalate it with our management team.
And will be in touch soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply03 Mar 2021, 09:40
Official
Good Morning Bongiwe,
Thank you for taking the time to address your concerns with us.
Please accept our sincerest apologies for the unfortunate customer service experience.
We view this incident in a very serious light, and we will escalate it with our management team.
And will be in touch soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our sincerest apologies for the unfortunate customer service experience.
We view this incident in a very serious light, and we will escalate it with our management team.
And will be in touch soonest.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Should you have any further queries or need assistance please feel free to contact us on the information provided below.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,