LN
Lumka N
1 reviews | Active since Jun 2015
17 Jun 2015, 17:02
Counter Service - Unpacking goods
Everytime I shop at Bellville Pick'nPay, I get to the tellers & I'm asked to unpack my goods out of the basket which i place on the counter. Excuse me! Who should be doing this? Last I checked I'm not the one to who is supposed do that. Yes I can unpack if the goods are in the trolley as I do not expect the teller to go around the counter to do that. This happened to me once AGAIN!!! Certainly not happy with that kind of service.<br> <br> Date: 17.06.2015<br> Time: 13:20<br> Cashier: Letta Booi
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
18 Jun 2015, 09:06Hello Lpnkila1986,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply18 Jun 2015, 09:06
Official
Hello Lpnkila1986,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***