1 reviews | Active since May 2010

07 Jan 2019, 14:06

Couldnt redeem my R5 stickers

I have collected the R5 stickers and when i went to redeem I could not redeem. I still have the completed booklet with me. I am so disappointed as I have completed collected the stickers and now i could not redeem. What was the reason for us to collect and then be unable to redeem

0
Replies (1)
Pick n Pay
Pick n Pay's reply28 Jan 2019, 16:51
Official
Good day Brilliance,  

Thank you for choosing Pick n Pay and taking the time to write to us regarding your concerns. Please accept our apologies for the delay in response and any inconveniences caused to you. Due to a technical error we were unable to respond to many posts. The Bonus Stamps promotion ended on 18.11.2018 however our customers were given time until 31.12.2018 to use the stickers at any of our stores.

Many of our customers have reached out looking for ways to put away a little or ideas to help a friend during the festive season, that’s why we’ve introduced Bonus Stamps - and and  extra boost on top of great weekly deals over the festive period to help them along. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team