Could'nt give a damn.

For the umpteenth time now the Caledon Pick and Pay has disappointed. No management control, no customer service and clearly poor management supervision. The two assistant managers working and running themselves ragged. On one previous similar such occasion I saw the Manageress sitting and chatting in her office while the check out area was in choas. Today at 11.30 am, month end chaos and a pathetic four tellers on duty. No packers, (almost never packers now) no trolleys and 36 customers in the queue. The staff are by and large reasonable but many make you feel like they are doing you a massive favour by serving you. When compared to a Dynamic and amazing Pick n Pay's like the family owned Robertson store, this Caledon beached whale is truly letting the brand down terribly. Its a well laid out store, quite new, spacious and modern but need a massive HR kick up the rear. The newly re-vamped SPAR is steadily clawing back market share, and there the owners are much more in control and service levels much better and improving. I am a R140,000 per annum Pick and Pay customer, and seriously considering changing to SPAR, if SPAR had their own card I would have changed already!