gH
gerard H

1 reviews | Active since Mar 2009

18 Jun 2017, 18:20

Could not shop

<p>I went to the shop to try and find some health bread that is baked at the Tuscany Crossing branch only to be thrown out as the shop was closing to be taken over by Spar. You don't care about your customers and no signs were displayed about the take over. Ridiculous. Please bake me 20 health bread loaves as Spar is not interested in this bread.</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply20 Jun 2017, 11:11
Official

Good day Gerard,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the inconvenience caused. This has been sent through to management.

We view this incident in a very serious light and do not condone this sort of behaviour at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Thabisile Macuacua

gH
gerard H's update20 Jun 2017, 15:42
Reviewer Update

I've never had such a bad experience. Shocking that you can close your store and throw out your customers.