Cottage pie
Bought a cottage pie today (beef mince topped with creamy mash, toasted ciabatta and cheese) from Waterstone Village. Only problem.. What cheese? Had to go buy the cheese.. Defeats the purpose.
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Pick n Pay's replyOfficial
17 Jun 2023, 11:51Hi George, Thank you for reaching out to the Pick n Pay Customer Care Team. Please accept our apologies for the poor product experience you had with no cheese on the product.
This is not the quality and service we want for our customers.
May you please email the below information to our email team on *** and use reference number - *** so we can log this matter to the food tech please.
-Full name and surname
-Mobile number
-Email address
-Smart Shopper card number
-Barcode of product
-Expired date of product
-Batch number of product
-Production date on product
-Slip of purchase
-Images of product
-Amount product was
Soon as you email that to us we will assist you accordingly.
Thank you very much.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below. Chat to us on WhatsApp : +***7 Call us on : *** Email us on: *** Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved. Kind Regards, The Pick n Pay Team
This is not the quality and service we want for our customers.
May you please email the below information to our email team on *** and use reference number - *** so we can log this matter to the food tech please.
-Full name and surname
-Mobile number
-Email address
-Smart Shopper card number
-Barcode of product
-Expired date of product
-Batch number of product
-Production date on product
-Slip of purchase
-Images of product
-Amount product was
Soon as you email that to us we will assist you accordingly.
Thank you very much.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below. Chat to us on WhatsApp : +***7 Call us on : *** Email us on: *** Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved. Kind Regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply17 Jun 2023, 11:51
Official
Hi George, Thank you for reaching out to the Pick n Pay Customer Care Team. Please accept our apologies for the poor product experience you had with no cheese on the product.
This is not the quality and service we want for our customers.
May you please email the below information to our email team on *** and use reference number - *** so we can log this matter to the food tech please.
-Full name and surname
-Mobile number
-Email address
-Smart Shopper card number
-Barcode of product
-Expired date of product
-Batch number of product
-Production date on product
-Slip of purchase
-Images of product
-Amount product was
Soon as you email that to us we will assist you accordingly.
Thank you very much.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below. Chat to us on WhatsApp : +***7 Call us on : *** Email us on: *** Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved. Kind Regards, The Pick n Pay Team
This is not the quality and service we want for our customers.
May you please email the below information to our email team on *** and use reference number - *** so we can log this matter to the food tech please.
-Full name and surname
-Mobile number
-Email address
-Smart Shopper card number
-Barcode of product
-Expired date of product
-Batch number of product
-Production date on product
-Slip of purchase
-Images of product
-Amount product was
Soon as you email that to us we will assist you accordingly.
Thank you very much.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below. Chat to us on WhatsApp : +***7 Call us on : *** Email us on: *** Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity have this resolved. Kind Regards, The Pick n Pay Team
Best regards,