HB
Hanco B

1 reviews | Active since May 2019

09 May 2019, 12:38

Cosmo Mall pick n pay BAD SERVICE!

Very bad, always have been bad! I work at the Cosmo mall, and every time I have been in Cosmo mall pick n pay I had a bad experience. They always help staff before customers, even if the que is full and its very busy, then they chat and dont care about the customer watching them and waiting for them to go so we can be helped. The people that give you income has to wait for service.. nice..

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Replies (1)
Pick n Pay
Pick n Pay's reply09 May 2019, 16:04
Official
Good day  Hanco Thank you for taking the time to address your concerns with us.  Kindly accept our apologies for unfortunate product experience. 
We would like to thank you for your valued feedback, kindly be advised that this is currently being addressed with the regional team & correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.   Kind Regards,  
Pick n Pay Team