CT
Cecilia T

1 reviews | Active since Jan 2018

28 Jan 2018, 22:56

Continuously selling milk sachets that expire the same day or even expired

Caught first time at Gardens Centre Branch, and now tonight at the V&A Waterfront. WHY ON EARTH are you people still selling Fair Cape milk that has expire date the same day? Last time at the Gardens Centre it was a whole day expired and still they had it on the shelves. HIGH FOCUSED branches of yours and your company could not care less! Your Waterfront branch still to this day fail to put plastic rolls by the milk section to store the sachets in. One of your highest rated branches where tourists are and the only branch in Cape Town that I know cant keep plastic rolls. I mentioned it to the manager months ago and nothing done. STILL the HIGHLIGHT is you guys have lost my trust and I rather get my stuff at Woolworths from now on seeing you trying to poison and rip us off.

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Replies (1)
Pick n Pay
Pick n Pay's reply29 Jan 2018, 14:06
Official

Good day Cecilia,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Management Team.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas