Continuous Errors in Pricing or ****************

I have previously written a report regarding two Pick'n Pay stores that I frequent, however my previous complaints appear to have fallen on deaf ears. It is way too lucrative a practice to mark items at low prices on shelves and then charge customers whatever price Pick'n Pay chooses at the till.

This report does not aim to request that you refrain from such an ********* practice; only the culture within your organisation can effect such a change.

This report serves to inform you that I want my money back. Following two requests to request such via your website and a telephone call that could not find anyone at your call center, I would like to use this forum to inform you of the following; - I have the till slip and pictures of the shelf prices. - I expect to receive the full value of the items in question, and not the difference in price (else, we could ask the ombudsman to advise?). - I expect an EFT into my personal bank account (I will not be visiting or waiting at any store for a refund). - I will NOT be accepting any calls from branch managers, regional manager, etc. as this is a waste of my time.

Please respond (again, NOT via telephone) with the email address to which I can forward the proof of "theft" prices and my banking details for the EFT.

Thank you