Continuous Disappointment

On 26 March 2023, I bought groceries on PicknPay ASAP, at 13:31 I got an email that they have invoiced my and my order sent, after an hour an 011 number calls me to ask me if I received my order, I said NO. At 14:47 I get another email same as the 13:31 one, I wait, no order. At 15:40 I call about the status of my order they make hold the line forever, when they came around I told them to cancel the order. They sent me a cancellation confirmation 2 hours later, they have refunded my money in ASAP wallet as if I’ll ever want anything to do with ASAP. I followed instructions to request EFT refund - stoneage system I mean in 2023 - got a confirmation of EFT processed on 29 March - that is 72 hours later, in this day and age - up until today the 10th of April, I have not seen my money, I’m not sure if I’ll get my refund - well with this technology I’m sure I’ll get my money in 2025. I’m very disappointed I must say I ordered in ASAP in June 2022, my order was sent short, I deleted the app. I re-downloaded the app on 26 March 2023, when I thought of local PnP buttery roasted chicken, only to be disappointed again, I gave up.