1 reviews | Active since Jun 2014
contaminated food
<br> Good day<br> I would like to make PNP aware of the quality of products that have been delivered to me and would like to be reimbursed for it.<br> I received Ace maize meal which had larvae of some sort of insect in it. I only discovered it after I used the product for some time, so I had been feeding my young baby contaminated food.The product date was not expired. <br> The order which I refer to is below.<br> <br> Order reference: ***<br> <br> On a second occasion I received macaroni which had weevils in it. The order number and details are below. The product was not expired however there were these weevils in it which indicate that it is old stock and the BB date was incorrect. <br> <br> Order reference: ***<br> Please can you revert back to me asap. It seems that PNP is using old stock for online deliveries as the customer cannot choose the goods
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Customer Care
Ref Number : ***
