KO
Ken O
1 reviews | Active since Mar 2020
17 Mar 2020, 15:55
Consistently bad service
DESERVES IT'S BAD REPUTATION. I had heard from locals that this was the worst pick n pay in the area but decided to give it a try as I recently moved into the area. BIG MISTAKE!!! The staff are dismissive (if you are fortunate enough to find one), rude and unhelpful. The queues are ********** as there are never enough tellers although there are always staff members standing near the office chatting to each other. The 'fresh' produce is a joke. Will never shop here again!
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Replies (1)Pick n Pay's replyOfficial
19 Mar 2020, 18:30Good day Ken,
Thank you for contacting Pick n Pay. Apologies for the late response.
Please accept our apologies for the poor service experienced. Kindly advise which store you experienced this in to enable us to address with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for contacting Pick n Pay. Apologies for the late response.
Please accept our apologies for the poor service experienced. Kindly advise which store you experienced this in to enable us to address with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply19 Mar 2020, 18:30
Official
Good day Ken,
Thank you for contacting Pick n Pay. Apologies for the late response.
Please accept our apologies for the poor service experienced. Kindly advise which store you experienced this in to enable us to address with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for contacting Pick n Pay. Apologies for the late response.
Please accept our apologies for the poor service experienced. Kindly advise which store you experienced this in to enable us to address with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
