LK
Leago K
1 reviews | Active since Feb 2015
03 Mar 2015, 16:18
confused
I'm not sure about the pick n pay policy about incorrect pricing. I was a victim of this, I bought mascara and when I got to the till to pay. I noticed it was priced higher than the price I anticipated. I told the till lady and she went to go double check. I then asked her since the price is priced incorrectly don't I get it for free or don't I get it at a lower price. She was cold and she didn't respond. So can someone please help me on this
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Pick n Pay's replyOfficial
04 Mar 2015, 11:21Hello LeagoKgare1996,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Pick n Pay's reply04 Mar 2015, 11:21
Official
Hello LeagoKgare1996,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,