Compliments

I was so embarrassed today at pick n pay Galleria was doing shoping i saw parmalat danone with the price of 11.99 i took it when i went to the till it scans 17 .99 i told cashier she went and check and called till supervisor and the lady came and said the bacorde is not the same i told her i want it with the price i saw she sad i can,t and called the manager called spha he also sad the same and sad he can take from his pocket and pay the difference for me to make things easyer was that not an emotional black mail he went and speak to another manager called Micheal they sad i can,t have it my point is what is the retail procedure regarding pricing do i have to read all the store bacorde when im doing shoping kinderly advertise me peter im so embarrassed.