1 reviews | Active since May 2016
<p>I would like to thank Brackenfell Pick-n-pay Hypermarket! For the wonderfull service they gave me on Sa****ay! I bought 2 x AIM Fireplaces in 2014, one for me and the other one for my cousin! We then struggled to change the heatting bars as we couldn't find them anywhere and I our heaters were out of garantee! Then I decided to phone the store where we bought the heaters from! I was tranfered to the store manager who is Mr. Abdullar Regal. He was so kind and so professional over the phone! He promised me that someone will give me a call in 5 minutes time and before even that 5 minutes Mr. Marius Beneke called me! He was so nice over the phone and made me feel as if I was the only important customer at Brackenfell Pick-n-pay Hyper! He said I must bring the heaters they will give me 2 new heaters or will refund me for both! When I went to see Mr. Marius Beneke on Sa****ay - I couldn't believe the reception he gave me! That gave me hope that there are still good people in this world! What a humble soul! Keep it up Mr. Beneke - I learnt a lot from you about "UBUNTU" I wish I could have that golden heart like yours! If you do good - good will find you! Once again - Many thanks Brackenfell Pick-n-Pay Hyper - I salute you! Nobuzwe (***)</p>
Dear Sinkie Manikivana
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Best regards,
Dear Sinkie Manikivana
Thank you for your communication about the customer service received.
We really appreciate this feedback and hope you have many happy return visits to our stores.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Best regards,
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