1 reviews | Active since May 2016
complement
<p>I went to Woodmead Hyper Piknpay on Sunday.</p> <p>After asking 2 employees at the meat section for pork belly or prime rib roast I was severely disappointed with their lack of customer service and interest.</p> <p>I was about to leave when another employee , by the name of Willie (Smirre) , I think he had on his label came to ask me if everything was ok.<br /> I explained my problem and he went to the back and promptly returned with a pork belly.</p> <p>I must commend him on excellent service and also overheard other customers expressing their appreciation of his concern.</p> <p>Please have a word with the other workers in the meat section especially the women who work there.<br /> They are uncaring and rude.<br /> I am not a huge spender but I still spend more than R120000 year at your store - I know this from my smart shopper card.<br /> Really feel that Willie rescued the situation and I DO expect better service from rest of staff there.</p> <p>Regards</p> <p>Dr Raymond Ming***</p>
Dear Dr Raymond Ming***
Thank you for your communication about the customer service received.
We really appreciate this feedback.
Please accept our apologies for any inconvenience caused, and for the poor customer service received at our Butchery.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Dear Dr Raymond Ming***
Thank you for your communication about the customer service received.
We really appreciate this feedback.
Please accept our apologies for any inconvenience caused, and for the poor customer service received at our Butchery.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
