HS
Heather S

1 reviews | Active since Aug 2016

16 Aug 2016, 08:11

Complaints regarding Pick and Pay in line shopping site

<p>Pick and Pay shut down their on line shopping site last night without warning. All one can see is a message saying " We will be back on line of Friday" Friday????? What happens to all the hundreds of customers who rely on On Line Shopping who can now not book or order their groceries on their normal shopping days. Pick and Pay certainly does not value it clientele. They clearly have the monopoly and dont give a **** about loosing an paltry R3000 a week from my organisation. Surely they could have sent out an email to all their regular customers stating that the site would be down for a week, giving them time to put their orders in before the shut down.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply16 Aug 2016, 08:49
Official

Good day Heather

Thank you for taking the time to write to us.

All our systems are currently being upgraded to be able to provide our valued customers with a faster more efficient service.

Kindly accept our apologies for any inconvenience caused.

Kind Regards

Anwar Mooideen