Complaints not attended to.
<p>I had a terrible experince at Pick n pay the bridge on the 05/07/2017 , where the quiry was raised with the store manager who then just took it[the quiry] lightly and made me feel like i am some stupid that doesnt know what is about. i tookm it upon myself to escalate a put the complaint onptheir site with the hope that it will be attended to but till to date i have never even recieved an acknowklegemnt that my complaint had been recieved. this very Bad for a company as big as Pick n Pay not to treat their customers correctly regardles of how small someone think that complaint is.</p> <p>That was the worst service consedering the efforts i took to make the manager aware who in tern treated me like dont know what im saying then escalate with the internal complaints dept but its like you talking to a stone</p>
Good day ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
