TQ
Tuso Q

1 reviews | Active since Nov 2016

21 Jan 2018, 15:14

Complaints for selling spoiled food

Pick n Pay Hydepark store it’s not up to Hydepark corner standards. I have returned three time food that’s spoiled juts today I bought a spoiled achar that was on the shelf last time I returned a spoiled cooked chicken, and a salad with a dead fly in it. Today when I returned spoiled achar their service was unacceptable the Assistant manager Renelwe didn’t even bother to come and explain the spoiled food on the shelf’s, they didn’t go and double check the other achars on the shelf to remove the spoiled. How is it that the is spoiled food on the floor from the first place. They took their damn time to refund my money, the guy who helped me Benjamin had horrible attitude, was rude. With this new sickness that’s been ****ing people caused by food they should be taking extra hygiene step to ensure such doesn’t happen. I don’t think this matter should be left un-attended. people around Hydepark needs to know about this. I’m very disappointed in Hydepark pick n pay and their staff attitude. As someone who’s in retail every customer that walks in your store is important and should be treated with respect. All the merchandised stock on the floor should be in good sellable condition especially foods store.

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Replies (1)
Pick n Pay
Pick n Pay's reply23 Jan 2018, 13:51
Official

Good day Tuso,

Thank you for taking the time to write to us.

Kindly accept our apologies for the product and service received.

We are addressing your complaint with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen