NP
Norman P
1 reviews | Active since Mar 2009
18 Jun 2024, 13:26
Complaints closed without any action taken
Logged a a complaint with the PnP so-called customer care line after yet another bad service experience at Pick n Pay. Received not feedback at all. Was informed a week later by e-mail and SMS that the case is "completed". No details on what action was taken or even admittance of failure on their side.
Helpful (0)
Replies (3)0
Replies (3)NP
Norman P's updateReviewer Update
19 Jun 2024, 09:39Pick n Pay is lying when they claimed that "contacted me privately". This never happened. It seem that this is their standard go-to answer to everything being reported to HelloPeter. but in truth they are not interested in resolving complaints.
NP
Norman P's update19 Jun 2024, 09:39
Reviewer Update
Pick n Pay is lying when they claimed that "contacted me privately". This never happened. It seem that this is their standard go-to answer to everything being reported to HelloPeter. but in truth they are not interested in resolving complaints.
NP
Norman P's updateReviewer Update
19 Jun 2024, 09:40 "We have done a follow up on this complaint and have been advised that the store did contact you". Complete LIE!!!!!!!!!!!!!!!!!
NP
Norman P's update19 Jun 2024, 09:40
Reviewer Update
"We have done a follow up on this complaint and have been advised that the store did contact you". Complete LIE!!!!!!!!!!!!!!!!!
NP
Norman P's updateReviewer Update
19 Jun 2024, 10:08 "They have also advised that the Area Manager will be in contact with you." That is what you said previously as well. Never happened.
NP
Norman P's update19 Jun 2024, 10:08
Reviewer Update
"They have also advised that the Area Manager will be in contact with you." That is what you said previously as well. Never happened.