COMPLAINT - tricking customers with "specials" but off cuts hidden beneath
<p>Good morning - i'm highly disappointed in Pick n Pay (Willowbridge branch, CPT) - visited the store on Thursday (16 June) and was bombarded with birthday "specials" - decided to buy a bulk lamb chops option (1.76kg @ R79.99 p/kg) BUT WAS ******* by PnP - got home only to discover that hidden beneath the chops were 402g of offcuts consisting of bones & fat (PLS note that i dont even buy this quality for making soup) - "making up" weight to ensure that they get their money's worth no doubt (I have no proof of this but that how i feel) - if this is a std procudure at PnP then I will take my business elsewhere</p>
Ref no. **********
Still waiting for response from PnP - or do you just dont care???
Ref no. **********
Still waiting for response from PnP - or do you just dont care???
Dear Rhodene Koen
I do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown
Dear Rhodene Koen
I do apologise for no-one responding to your complaint.
I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.
Kind Regards
Marise Brown