1 reviews | Active since Dec 2014
Complaint Pick 'n Pay Hypermarket Durban North
<p>I bought and unfortunately ate very disgusting mouldy melrose cheese wedges which I had just purchased at the Pick 'n Pay hypermarket. Unfortunately it was dark when I ate the first one which didn't taste good at all before I actually saw what I had previously just eaten... food poisoning basically followed with an upset stomach for a couple days. I emailed them twice on their customer care website and not even a response which i think is unacceptable! I also emailed Melrose and well no surprise no response from them yet either??? Guess someone getting food poisoning from buying there products is either common or they just don't care!</p>
Good day Tammy,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality. Kindly be advised that this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Tammy,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product quality. Kindly be advised that this has been sent through to management.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
