1 reviews | Active since Dec 2017
COMPLAINT - PICK 'N PAY HYPERMARKET BY THE SEA
I find it incomprehensible that I can send Pick 'n Pay Hypermarket by the sea a complaint via there OWN website and not even receive a response in a week???
I bought "Tomato Griller" boerewors from the Pick 'n Pay Hypermarket by the Sea in Durban North only to cook it and find out it's chilli NOT Tomato! What a waste to throw away R 46 worth of food as no-one could eat it...
Good day Tammy
Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting for more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Senabelo Naledi Ndlovu
Good day Tammy
Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting for more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Senabelo Naledi Ndlovu