Complaint Laid 18th November 2014

Hello, <br> I emailed the customer service of pick n pay as i had a yogurt that i bought at pick n pay soneike and its the no name brand and it looked like the yogurt could explode, i was advised that management would get in contact with me that was the 18th November 2014 and still no response. <br> I shop at pick n pay atleast once a week and buy things from them everyday because its the closest shop to my house and this is the way i get treated as a loyal customer for 14 years, I am utterly disgusted..I want a area manager to contact me ASAP and i would like to be compensated for waiting 3months.<br> the email i got: <br> Thank you for your comments. We value your support and appreciate your input. Your message has been sent to the management team and they will get back to you shortly.<br> Customer Careline - ***<br> <br> Agents are available: <br> Monday to Sunday: 8am - 9pm <br> Public Holidays: 8am - 9pm <br> Website: [URL Removed]<br> <br> Pick n Pay Home Shopping Call Centre - ***<br> Agents are available: <br> Weekdays: 8am - 9pm <br> Saturdays: 8am - 5pm <br> Sundays: 9am - 5pm <br> Website: [URL Removed]<br> Your reference number for this message is 434940<br> date: Tue, Nov 18, 2014 at 10:00