Complaint

I placed my order today around 9 am and it was scheduled to be delivered 11:30. The driver got lost however I bought airtime more than once to try and direct him. From where he was it wasn't gonna take him 2minute to get to where I was asking him to come.The gentleman told me he doesn't have time I will have to see how I organise for someone else to bring my order. Around 3pm same guy called, rude again, called customer service to make them aware and they kept saying they are trying to locate order.

That order has things my daughter has to take for lunch to school tomorrow. I called pick and pay loch logan they were not answering as my order was stuck there. The call centre agents tried their best to assist but PNP loch Logan failed me. I have to now spend extra to see my daughter has lunch tomorrow