Complaint

I went to pick n pay n pay Hazelpark to buy groceries as usual, after I was done I decided to purchase electricity with the same cashier. The cash got my meter number wrong, didn’t even bother to confirm as other cashier would confirm the meter number before processing the electricity. I drove back home only to find out the meter number was wrong. Went back to the store, the supervisor was nice. We went to the cashier but the cashier started raising her voice as we spoke. I told her it’s okay to say you made a mistake or say you didn’t hear me, but that didn’t help. I was told to go to the manager, the cashier was called, raised her voice as usual and I had to stop her from raising her voice at me, not the manager. Her words were I punched what you called out to me, I know what I called but that wasn’t the numbers, well the manager didn’t care. He looked at me and told me straight he said, “I don’t have time for this.” threw his card to the supervisor and left. He didn’t want to solve my issue he walked out on me. If a whole store manager does that, who solves our complaints? If the manager is that rude, won’t the employees follow his footsteps? The cashier kept raising her voice at me, after coming in contact with the manager I wasn’t surprised at all. Big up to the supervisor, who helped me. I’m sorry to say, that guy doesn’t deserve that managerial position. He failed to sort out an issues, all he did was walk away and left me standing.