1 reviews | Active since Mar 2015
Complained via Pick 'n Pay website in December, seemingly they don't bother to get back to a person
I submitted a compliant via the Pick 'n Pay website as I had bought 6 X 1L milk from them. Turns out of the 6, half of the milk was sour, but not yet expired.
Seemingly Pick 'n Pay's website compliant section is a waste of time, and they really don't care about the customers that make use of this functionality. Absolutely disgusted. Will rather take my monthly groceries to another shop that provides better service and customer care.
Good day Karen,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Thabisile Macuacua
Good day Karen,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Thabisile Macuacua